16 May 2024 - update to residents

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Update - 16 May 2024 
This is an update for the residents living in William Street Quarter with news of interest to the community.
Some of you will know me already. I am the managing director of B&D Reside, which acts as the landlord for William Street Quarter. As you might know, all other services are currently managed by Barking and Dagenham Council, including, up until now, communications with residents.
As I have been reviewing the position over the last few weeks, I have seen that there are several important activities currently being planned, including:
Upgrading the external doors in Kirkham and Forresters to improve security in line with advice from the police
Changing the floor coverings
Other security improvements including to the rear garden entrances
Reviewing the appearance and upkeep of the communal areas
It is fair to say that progress of the works and communication about this have not been to a high enough standard and I am sorry for this.
The Council team leading on the procurement has made good progressin the last few weeks and is in the final stages of getting the most cost-effective solutions for the most urgent works. 
We understand that the lead-in time for the new doors is approximately 12 weeks, and I will keep you updated on exact timescales. 
We have also recently received a proposal relating to the District Heat Network that serves Wiliam Street Quarter. This will remove the need for the temporary boilers currently in place and, more importantly, will improve the performance of the heat network. The works BD Energy plan to undertake will also reduce the carbon emissions of the heat network, with the aim of moving to zero-carbon in the longer-term. I hope to be able to provide more information on these planned works within the next month. 
We have set up this dedicated news page for William Street Quarter which we will update as works progress. We will also include answers to any frequently asked questions.
I very much hope to hear from you and look forward to working together with you to improve services.
Yours sincerely
Michael Westbrook
Managing Director
B&D Reside

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