Can I store my e-bike outside my flat?

No. The area outside your flat is a communal area. Communal corridors, stairwells and lift lobbies form part of the building's escape routes. Leaving bikes or scooters in these areas can obstruct people trying to evacuate and can hinder access for emergency services.\n

Where’s best to store my e-bike or scooter?

Store it in a safe location that:\nDoes not block your escape route\nIs away from heat sources\nIs near or under a smoke alarm\n

What do I do if my battery is damaged?

1. Switch off the device if it is safe to do so and move away from the battery if it is overheating, smoking or making unusual noises. \n2. Follow the manufacturer's guidance for inspection, repair or disposal. Do not place damaged batteries in household waste or recycling bins.\n3. Contact the retailer, manufacturer or a qualified repair specialist for advice. Do not try to repair the battery yourself.\n

Where’s best to charge my e-bike or scooter in my home?

On a hard, flat surface, in a well-ventilated room, out of the way and away from the exits and combustible materials. Where someon is awake and able to keep an eye on the charging process.\n

What are the warning signs that a battery may be unsafe?

If your battery doesn't look right, don't charge it. Stop using the battery immediately if you notice: \nSwelling or bulging\nCracks or physical damage\nExcessive heat\nA burning smell\nSmoke\nHissing, popping or crackling noises\nLeaking fluids\n

Is it safe to buy a second-hand battery for my e-bike or scooter?

Generally not. You should proceed with caution. You may not know its age, how it has been used or whether it has been damaged. It is best to buy a battery from a reputable supplier.\n

Why is there a focus on lithium batteries?

Lithium battery fires can develop rapidly, produce intense heat and generate large amounts of smoke. They can also reignite after appearing to be extinguished.\nVisit \nwww.london-fire.gov.uk/safety/lithium-batteries \nfor more advice.\n

Be E-Aware: e-bikes, e-scooter and lithium battery safety at B&D Reside buildings

12 October 2026 Blog

The safety of everyone who lives in and visits our buildings is our priority. While e-bikes, e-scooters and their batteries offer a convenient way to travel, they can present a serious fire risk if they are damaged, incorrectly charged, poorly maintained or stored in unsuitable locations.

To help keep our buildings safe, we ask residents not to store, charge or leave e-bikes, e-scooters or their batteries in any communal areas, including corridors, stairwells, entrances, lobbies, bin stores and shared walkways. These areas form vital escape routes and must be kept clear at all times.

Charge safe

Safe homes need clear exits: In your home, always charge in a safe place without blocking exits and always unplug your charger when you have finished chargin
Not all e-bikes and e-scooter batteries and chargers are compatible or safe when used together. Check and only use the manufacturers recommended battery and charger.
Do not charge overnight or unattended.
Charge in an area with working, regularly serviced smoke alarms.

Store safe

It is vital that you have a smoke alarm in the area where you keep or charge your e-vehicle or lithium batteries in your home. You can get a free alarm from the London Fire Brigade.
Check batteries regularly to make sure they are in good condition – they can be dangerous if they have been damaged.
Keep batteries out of sunlight and store somewhere cool, especially on hot days.

Ride safe

Use e-bikes and e-bikes outdoors only.
Don’t drop and dump: Whether you are using your own e-bike or scooter or if you’ve rented one, please do not leave rented items outside building entrances, in communal areas, or on escape routes.
Park rented e-bikes and scooters properly - away from exits and upright.

Be E–aware

Safe charging checklist for e-bikes,e-scooters and lithium batteries

Use approved charger
Charge while awake
Keep away from exits and stairwell
Store batteries away from heat, direct sunlight
and moisture
Never charge in communal areas
Disconnect when fully charged